Legal
Privacy Policy
Last updated: 4 April 2026
1. Who we are
Epic Ads is a paid media management service and a division of GOamplify. Our registered office is in Bahrain. When we refer to "we", "us", or "our" in this policy, we mean Epic Ads / GOamplify.
For any privacy-related enquiries, contact us at info@epicagency.me.
2. Information we collect
We collect information in the following ways:
a) Information you provide directly
- Full name, email address, phone number, and company name
- Country of residence / business
- Industry, campaign objective, and number of creatives
- Campaign budget and platform preferences
- Any notes or messages submitted through our forms or chatbot
b) Information collected automatically
- Device and browser information (user agent, screen resolution, operating system)
- IP address and approximate geographic location
- Pages visited, time on site, referral source, and interactions (clicks, scrolls, form engagement)
- Cookies and similar tracking technologies (see Section 4)
3. How we use your information
- To generate and deliver your campaign estimate and communicate about our services
- To manage paid media campaigns on your behalf across platforms such as Google, Meta, TikTok, and Snapchat
- To send transactional emails (e.g. estimate confirmations) and, where permitted, marketing communications
- To improve our website, services, and user experience through analytics and performance monitoring
- To comply with legal obligations and protect our legitimate business interests
4. Cookies and tracking technologies
We use the following technologies on this website:
- Google Tag Manager (GTM) — manages the loading of third-party scripts and tags
- Google Analytics — collects anonymised website usage data to help us understand traffic patterns and improve the site
- Meta (Facebook / Instagram) Pixel — tracks conversions and enables audience building for Meta advertising campaigns
- TikTok Pixel — measures ad performance and tracks conversions for TikTok advertising campaigns
- Snapchat Pixel — measures ad performance and tracks conversions for Snapchat advertising campaigns
- Lead Connector Chat Widget — a chatbot that allows you to message our team directly; messages you send are stored in our CRM
You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.
5. Third-party services
We share your data with the following categories of third-party service providers, only to the extent necessary to deliver our services:
- Go High Level (CRM) — stores lead and contact information, powers our chatbot, and manages client communications
- Resend (Email) — sends transactional emails such as estimate confirmations on our behalf
- Advertising platforms (Google Ads, Meta Ads, TikTok Ads, Snapchat Ads) — we share data as required to set up, manage, and optimise ad campaigns
- Vercel (Hosting) — hosts this website and processes web requests
We do not sell your personal data to third parties.
6. Data retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Lead and estimate data is typically retained for up to 24 months after your last interaction with us, unless you request earlier deletion.
7. Your rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Request data portability
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, email us at info@epicagency.me. We will respond within 30 days.
8. International transfers
Your data may be processed in countries other than your country of residence, including the United States (where some of our service providers are based). We take appropriate safeguards to ensure your data is protected in accordance with this policy.
9. Changes to this policy
We may update this privacy policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of the website after changes constitutes acceptance of the updated policy.
10. Contact
If you have questions about this privacy policy or our data practices, contact us at:
Epic Ads (a division of GOamplify)
Email: info@epicagency.me
Website: goamplify.agency